Our Policy

Thank you for your interest in and for visiting our website. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and (in certain circumstances) disclose your personal information.

Protecting personal data and building trust with you are of utmost importance to us. Therefore, we will use your name and other information related to you in accordance with the terms of this Privacy Policy. We only collect information that is necessary for transactions.

We will retain customer information for the period required by law or for specific purposes. You may visit and browse our website without providing personal details; in such cases, you remain anonymous, and we cannot identify you unless you log in to your account.

1. Collection of personal information

- We collect, store, and process your information to facilitate the purchasing process, handle post-purchase order communications, and provide services. This includes personal details such as: title, name, gender, date of birth, email address, physical address, delivery address, phone number, fax number, payment details, and card or bank account information.

- We use the information you provide to process orders, deliver services and requested information via the website, and fulfill your specific requests.

- Furthermore, we use this information to manage your account; verify and execute online transactions; identify website visitors; conduct demographic research; and send information, including details about products and services. If you do not wish to receive marketing information from us, you may opt out at any time.

- We may share your name and address with third parties to facilitate delivery (e.g., courier services or suppliers).

- We store your order details; however, for security reasons, we cannot make them directly public. You may access this information by logging into your account on the website. There, you can view your order details, delivered and dispatched items, as well as your email, banking, and newsletter subscription details.

- You are responsible for keeping your personal access data secure and must not disclose it to third parties. We accept no liability for the misuse of passwords unless such misuse is caused by our error.

- We may use your personal information for market research purposes. All details will be anonymized and used solely for statistical analysis. You may opt out of this at any time.

2. Security

- We employ appropriate technical and security measures to prevent unauthorized or unlawful access to, or the loss, destruction, or damage of, your information.

- We advise against sharing payment details via email; we are not liable for any losses you may incur through the exchange of information over the internet or via email.

- You must not use any programs, tools, or other methods to interfere with the system or alter its data structure. The dissemination, propagation, or promotion of any activities intended to interfere with, sabotage, or infiltrate the website's data system is strictly prohibited. Any violation will result in the forfeiture of all rights and may lead to legal prosecution if deemed necessary.

- All transaction information will be kept confidential; however, should law enforcement agencies request it, we are obliged to provide such information to them.

The terms, conditions, and content of this website are governed by the laws of Vietnam, and Vietnamese courts have jurisdiction over any related matters.

3. Customer Rights

- You have the right to request access to your personal data and to ask us to correct any inaccuracies in your data free of charge. You also have the right to request at any time that we cease using your personal data for marketing purposes.